If you travel internationally then you know the joys of long Customs lines upon your return. It’s for this very reason that I signed up for Global Entry as soon as it was available. However, even without Global Entry, I always wondered why Customs was such an analog process. As your plane nears the United States, the flight attendants start handing out Customs forms. Of course most people don’t even have pens with them these days, but anyway you fill out the forms and then present them to a Customs agent after standing in a long line. They form asks the same basic questions about what you’re bringing back into the country.
Well now this process has finally gone electronic!
If you have the NEW Mobile Passport App you can now create a profile including taking a CURRENT photo of yourself (nope the app doesn’t allow you to choose one already saved on your iPhone), the same info that’s on your current passport and save it in the App with a pin number. You can then answer the questions in advance on your iPhone. It will create a digital receipt with a bar code that can be scanned at a kiosk upon your return, therefore bypassing the long lines. Since this is NEW, it has limitations. The first being the airlines. Currently (as of the writing of this review) it’s only supported on Aeromexico, Air Canada, Air France, Air Tran, British Airways, Delta Airlines, Lufthansa, KLM, Korean Airlines, Southwest and Virgin Atlantic. The second and perhaps the biggest limitation today is that it’s only supported at ONE airport and that’s nation’s busiest airport Atlanta (ATL). If that bugs you, just stay turned. These things take time to roll out. The same was the case with TSA PreCheck. It was only at a few airports at first and only supported by a couple of airlines. Now it’s at just about every airport I’ve flown through in the past year.
The Bottom Line
I’m happy to see this process go electronic for the masses! I don’t think this app will benefit me as a Global Entry member, but it will certainly help when I’m traveling with family members, friends and colleagues that aren’t in Global Entry. By the way, you still need to bring your Passport! This app is only to speed up your return. You still need your regular Passport/IDs for travel. Thanks Dave Helmly for the heads up on this app. The app is iOS only at this point with a “Soon on GooglePlay banner on the developer’s website”.