As a Delta frequent flyer (Diamond Medallion) I rely on the Fly Delta App on a regular basis. The App provided the basics and electronic boarding passes. However, it was lacking features compared to the competition. It lacked Passbook support, the ability to manage/view your Skymiles account info, iPhone 5 display size support and there wasn’t even a way to book a ticket or make changes to a reservation. To make matters worse the App became unusable for many as Delta updated their website to prompt users to choose a new password instead of a PIN, and the existing App didn’t support passwords! Doh! That all changed this past weekend. Delta not only released the long awaited and much needed 2.0 update to the Fly Delta App for iPhone, but they also released an iPad version.
Fly Delta on iPhone
The iPhone App answered all my previous concerns. I can now do everything in the App that I’d want to do on the go. Most importantly it also supports Apple’s Passbook. You might be wondering why Passbook support is important if the App could already produce a scannable electronic boarding pass? First of all Passbook supports geofencing. This means that when you’re near the airport your boarding pass can appear on the lock screen. Just swipe the icon and there it is. No need to dig for it in the App. Secondly the Passbook pass can automatically update with the latest gate information. In the previous App it would sometimes take forever to update (downloading itineraries) before allowing you to get to your boarding pass. With Passbook the pass is there whether you have a connection or not. When the 2.0 update came out I was in the middle of a trip to Orlando, so I used it for the return flight. The Passbook option was there, however the geofencing feature wasn’t there and the pass never provided the gate info. Not sure if it’s a bug in the App/implementation or it was just a fluke with this particular airport. I have another trip this week and I’ll check it again.
UPDATE I have now flown on a different trip with different airports and it seems that the gate info and geofencing features are broken in Delta’s Passbook implementation. Hopefully they’ll fix this soon. The other thing I noticed was that this version doesn’t seem to send Push Notifications when it’s time to check in like the old one did.
Aside from the Passbook support the App has been updated in every way. It’s optimized for the 4″ screen size. It now allows you to access your Skymiles account info. They even added the ability to price/book tickets right in the App. The bag tracking feature also came over and yes you can even use your new password to log in. 🙂 At this point I can’t think of anything left to include in the App that I’d need.
Fly Delta for iPad
Just as I was about to complain that this wasn’t a Universal App I noticed that they released a separate Fly Delta for iPad App. I couldn’t wait to download it. This App is geared more towards planning your trip, booking your ticket and your in flight experience. This was a well thought out effort. Rather than make one huge App they kept the iPhone version relatively small and added the other features to the iPad version. I agree with this strategy. The Fly Delta for iPad App provides entertainment features. For example, you see suggested movies to download based upon your destination. For my flight to Vegas the App suggested “The Hangover”. The iPad version also offers the Delta Sky Magazine. A complete electronic version of the magazine that you can read right on your iPad. This might not be too practical since the printed version is right there in the seat pocket in front of you, but I can see a day where they eliminate or reduce the printed copies in favor of the electronic version. You can check in for your flight on the iPad version (although you won’t have Passbook), see maps/seat maps, purchase trip extras such as WiFi and Priority Boarding, and lastly a very cool Glass Bottom Jet feature that provides an interactive moving Map as you fly complete with landmarks and social content from your friends on Facebook and Twitter.
These ARE the Updates you have Been Waiting for! Not only are these two apps very functional, but they are beautifully designed. The iPad version can be a little slow sometimes and it really bugs me that I can’t stay logged in like I can on the iPhone version, but other than that if you Fly Delta, these are must have apps!